Our process
From pickup to delivery — here's exactly what to expect ..
Fiber type, construction, dye method, condition, and specific issues — staining, odor, pet damage, color bleeding risk — all assessed before cleaning begins. You know what to expect before we start.
The Centrum Force Rug Tumbler removes up to 70% of embedded dry soil before any washing begins.
Steam cleaning, dry cleaning, or full submersion — matched to the rug's construction and fiber type.
The horizontal centrifuge removes all excess water and cleaning agents. No residue left behind.
Rugs are hung in our environmentally controlled drying rooms. We don't rush it.
Pile groomed, fringe straightened. The rug looks and feels the way it's supposed to.
Final check against the Step 1 notes, then free delivery back to you — or pickup at 6613 19th Street, Lubbock.
We pick up your rug, clean it, and deliver it back — no charge at any of our locations. You don't need to roll it, haul it, or figure out transport.
Drop-off also available at any of our rug cleaning facilities.
