Our process

From arrival to final report — here's exactly what to expect

We cover the firebox opening and the surrounding hearth area to contain soot and debris during cleaning. Your living space stays clean throughout the process.

Using professional chimney brushes matched to your flue dimensions, we work from the top of the chimney down — dislodging creosote, soot, and debris from the full length of the flue into the contained area below.

A high-powered contained vacuum captures all dislodged material from the firebox. What we remove from your flue doesn't become a mess in your living room.

We inspect all accessible components — firebox, damper, flue liner, chimney cap, and crown. We assess creosote stage, check for cracks and deterioration, verify damper operation, and look for blockages or animal nesting.

We walk you through what we found — creosote level, liner condition, any items that need attention. If everything is clean and in good condition, we say so. If something warrants repair or follow-up, we explain it clearly before recommending next steps.


When to Schedule

The right time to clean and the wrong time to wait.

Before the first seasonal fire

The best time to schedule is before you start using the fireplace for the year. An inspection before the heating season confirms the system is safe before the first fire.

After a chimney fire

If you’ve had a chimney fire — even a small one you may not have fully recognized — the liner should be inspected before the fireplace is used again. Chimney fires can crack the liner and create hidden structural damage.

After extended non-use

Chimneys that haven’t been used in a year or more are prime candidates for animal nesting and debris accumulation. An inspection confirms the flue is clear before the first fire.

After buying a new home

There’s no way to know the maintenance history of a fireplace in a home you’ve purchased. An inspection before first use is the right move.

Unusual odors during use:

Unusual odors during use can indicate significant creosote accumulation, a blockage, or a deteriorated liner. Schedule an inspection before the next fire.