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Excellent

Carpet Tech of Lubbock, TX

Based on 677 reviews

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Rita Pierce

Blake and Holden were both here to do the job and they did great work. It'll look great again!!! Thank you, Carpet Tech.

Response from the owner:Thank you, Rita! We're so glad to hear Blake and Holden did a fantastic job for you. We appreciate your kind words and support!

Cindy Lou

34 yr old house needed some cleaning. For a person with asthma, I could immediately note the difference in the air coming out of the vents. Clean!!! This is a must-do for all homes on a regular basis. I will be using these guys from now on. Thank you, Carpet Tech!

Response from the owner:Thank you, Cindy! We're glad to hear you noticed a difference and appreciate your recommendation for regular cleaning. We look forward to serving you again!

Marsha Burton

Dakota was very professional and did a great job!!!!

Response from the owner:Thank you, Marsha! We appreciate your kind words about Dakota's professionalism and great work!

Adrianna Dominguez

Hands Down Carpet Tech is truly the Best Carpet Cleaning company in the West Texas. I had a huge pink stain in my daughter's room and hired another carpet cleaning company, they could not get the stain out and was very upset with the work done zero communication on their end . I knew i should have hired carpet tech but went a different route truly my mistake. My technician Dayton was very honest with me and made sure i knew that getting the stain out might not be possible. He called me in a matter of 5 min and said they got it out. I'm so happy with my overall experience and will always recommend Carpet and never make the mistake and hire someone else again.

Response from the owner:Thank you for your wonderful feedback! We're glad to hear that Dayton was able to help with the stain and that you had such a positive experience with us. Your recommendation means a lot to us, and we appreciate your trust in Carpet Tech.

Emma Blakely

The technicians were both very nice, helpful, and respectful. The carpet looks amazing and I will definitely use this service again.

Response from the owner:Thank you, Emma, for your kind words about our technicians and the carpet; we appreciate your support and look forward to serving you again!

Tommy Gibbins

The 2 men that cleaned our AC ducts were very professional

Response from the owner:Thank you, Tommy, for your kind words about our team; we appreciate your recognition of their professionalism!

Cameron Jones

If it was a scale of 1 to 10, they would have gotten a 10. Prompt, predictable, clearly articulated what was going to happen and outlined how it went and what he recommended afterwards. Didn't feel like he was selling me on anything but rather that a friend was giving me some expert advice.

Response from the owner:Thank you, Cameron, for your fantastic feedback! It's great to hear that you felt supported and well-informed throughout the process. We appreciate your kind words and look forward to assisting you again!

Robin Dent

Very polite technicians. Arrived during the small window of time given, as expected. Efficient and worked quickly. Cleaned the spaces beautifully after a whole house vent cleaning.

Response from the owner:Thank you, Robin, for your kind words about our technicians and their efficiency; we appreciate your feedback and are glad you were happy with the cleaning!

Rhonda Webb

Carpet Tech is always our go to Technician’s
For carpet cleaning !
Isaiah is one of many carpet technicians that does a fantastic job .
Jessica is professional & is great at answering questions & booking an appointment time that works for you.
Carpet Tech cares about our community & the people that live here in Lubbock Tx. !
Thank you Carpet Tech !

Response from the owner:Thank you, Rhonda! We appreciate your kind words and are glad to hear that Isaiah and Jessica provided you with excellent service. We're proud to serve our community in Lubbock!

Brenda Tillmon

They did an excellent job thank you Trevor for coming out today and y'all have a great day. The rating is excellent.

Response from the owner:Thanks Brenda! We're so glad to hear you had a great experience, and we'll make sure to pass along your appreciation to Trevor. Have a wonderful day!

Mike Truelove

Overall great job. Very professional and efficient.

Response from the owner:Thanks for the feedback, Mike! We appreciate your kind words.

Krista Hix

They were easy & quick!! Super friendly too

Response from the owner:Thank you, Krista! We're so glad to hear you found our service easy and quick, and we truly appreciate your kind words about our friendly team.

Anissa King

Dakota & Ryan were amazing! My carpets have never looked better! I wish I would have had them out years ago! Customer service was a 20 on a scale of 1-10. They made sure to keep my walls and baseboards protected and left everything cleaner than they found it. Highly recommend!!!

Response from the owner:Thank you, Anissa! We are thrilled to hear how well Dakota & Ryan did!

Esther

It was such a quick and easy process! They were professional and friendly to everyone in the home! To add, the room looks incredible and the carpet looks better than when I moved in!

Response from the owner:Thanks, Esther! We're so glad to hear that you had a quick and easy experience and that our team made a positive impression. It's wonderful to know that you're happy with the room and carpet. We appreciate your feedback!

Will Burks

Carpet Tech's heart and soul is its staff. They are ALWAYS prompt, courteous, respectful of my home and they do it with a smile on their faces.

Response from the owner:Thank you, Will, for your wonderful feedback! We're grateful for your recognition of our staff's dedication to providing excellent service with a smile.

Shelly Macias

Experience was great! Guys were early , which I like and did a great job with a friendly attitude.

Response from the owner:Thank you so much, Shelly! We're grateful for your kind words and are glad we could help during such a difficult time. We appreciate your support and are here for you whenever you need us.

Heather Harlan

Amazing service!! Very professional and thorough! Highly recommend Carpet Tech!!!!

Response from the owner:Thank you, Heather! We're so glad you enjoyed our service and appreciate your recommendation.

william suter

Colbey was very professional and courteous!!! He found an issue with my dryer venting that needs to be addressed and brought it to my attention. Thank you Carpet Tech!!!

Response from the owner:Thank you, William, for your kind words and for recognizing Colbey's professionalism; we appreciate your feedback and are glad he could help with your dryer venting issue!

Courtney Rice

Our technician was very friendly and answered all the questions we had. He sprayed everything that we asked him to and explained everything as he went. I will never chose another pest company. Bug Tech all the way!

Response from the owner:Thank you, Courtney! We're so glad to hear that our technician provided friendly and thorough service. We appreciate your loyalty to Bug Tech and look forward to helping you again in the future!

Jake Thomas

Amazing service, great pricing

Response from the owner:Thank you, Jake! We truly appreciate your kind words and are glad to hear you enjoyed our service and pricing.

Christy Kocsis

Anthony H. and Chase did a great job! Professional, on-time and super-friendly. Carpets look amazing!

Response from the owner:Thank you, Christy! We're so glad to hear that Anthony and Chase provided you with professional and friendly service, and that you're pleased with how your carpets look!

BILLY JOE MOJICA

OUTSTANDING JOB GUYS. LINDA WAS VERY VERY PLEASED WITH THE PROFESSIONAL SERVICE OF THE GUYS WHO DIDTHE WORK AND REALLY LOOK FORWARD TO USING YA'LL'S SERVICES IN THE FUTURE. WE WILL BE CERTAINLY BE RECOMMENDING YOU TO EVERYONE. ONCE AGAIN - THANK YOU FROM LINDA AND I . SINCERELY, BJ & LINDA MOJICA . LUBBOCK TEXAS

Response from the owner:Thank you, Billy, for your kind words and for sharing Linda's positive experience; it means a lot to us, and we look forward to serving you both again in the future!

Demeri

Nick & colleague (can't remember his name sorry) were very professional & friendly. They were quick in & out very respectful of our time & home.

Response from the owner:Thank you, Demeri! We appreciate your kind words about Nick and his colleague's professionalism and respect for your time and home. Your feedback means a lot to us!

Jennifer Garcia

Carpet Tech worked with me on scheduling a time and they were here sooner than I thought. My carpet looks great and smells so good. The guys were kind and very professional. Didn’t take long at all. I highly recommended them Thank You Carpet Tech

Response from the owner:Thank you, Jennifer, for your wonderful feedback! We're glad to hear that you were pleased with our scheduling and that your carpet looks and smells great. We appreciate your kind words about our team and your recommendation!

Kristi Nesbitt

Carpet Tech was efficient and courteous! They were very informative and ensured we made the best decisions for our home maintenance,

Response from the owner:Thank you, Kristi! We're glad to hear that our team was efficient and informative in helping you with your home maintenance decisions. Your feedback means a lot to us!

Jaylayne Birkelbach

Great young men and perfect job!

Response from the owner:Thank you for your 5-star review!

Dade Cosby

They are always professional and respectable. They were efficient with their time. We had our air ducts and dryer duct cleaned. The only concern with their service was they left a window open and scratched a freshly painted cabinet drawer.

Regardless, I would use them again. I have used them for three different services in two weeks time and they did a great job.

Response from the owner:Dade, I'm sorry to hear this!! Is there anyway we could get a technician back out to you to get that scratched cabinet repaired?

Theresa West

Great communication and great customer service! Very thorough and very polite.

Response from the owner:Thank you, Theresa, for your kind words about our communication and customer service; we truly appreciate your feedback!

Claudia Bravo

Connor and his assistant did an amazing job getting rid of all the dirt, hair and pee stains! They were very courteous, very kind and very efficient. I think they are both great assets to your company and as always, thank you for a job well done!

I’d also like to add that carpet tech recently cleaned to heavily soiled rugs. They did a phenomenal job and the price was very affordable!

Response from the owner:Thank you, Claudia! We're glad to hear Connor and his assistant impressed you with their work and efficiency, and we appreciate your kind words about our services. Your satisfaction means a lot to us!

Sheila McGill

Trevor was amazing!! He came out and put me at peace worrying about black mold due to a flood from another unit. He checked everything out for me and said everything was as dry as it was supposed to be, and then I got him to come out and shampoo my entire apartment. He and his helper I’m sorry I didn’t get his name moved all my furniture and did an amazing job now my apartment smells brand new. Thank you, Trevor. I’ve saved your contact for referrals.

Response from the owner:Thank you, Sheila! We're so glad to hear that Trevor was able to put your mind at ease and do such a fantastic job in your apartment. We appreciate your kind words and your referrals!

Marvin Guynes

I used Carpet Tech for the first time yesterday, and I was extremely pleased with the service, professionalism and results. Cody was the lead and Jake was the support. If these two and their work are typical for Carpet Tech, I have no reservations about recommending them to others.

Response from the owner:Thank you, Marvin, for your wonderful feedback! We're glad to hear that you had a great experience with Cody and Jake, and we truly appreciate your recommendation.

Trey Tanella

Dalton did an absolutely fantastic job cleaning our floors! From start to finish, he was incredibly professional, courteous, and thorough. My carpets have never looked better—they honestly look brand new. You can tell he takes great pride in his work, and it really shows in the results. I highly recommend Dalton and Carpet Tech to anyone looking for top-quality carpet cleaning services. I’ll definitely be calling them again!

Response from the owner:Thank you, Trey, for your wonderful feedback! We're glad to hear that Dalton provided such exceptional service and that your carpets look brand new. We appreciate your recommendation and look forward to serving you again!

Ronnie Kirk

Worked hard and fast. Carpet looks good and smells good. Very pleased with the service.

Response from the owner:Thank you, Ronnie! We're glad to hear you’re pleased with the service and that your carpet looks and smells great. Your satisfaction means a lot to us!

Texas Bandera

Great experience! They explained how they were going to clean our air vents. Draped our furniture. Went to work it took about 3 hours but our vents had probably never been cleaned they were very dirty. Vacuumed up any mess they made! Very professional! Would use again!

Response from the owner:Thank you, Texas, for your wonderful feedback! We appreciate your recognition of our team's professionalism and attention to detail. We're glad to hear you had a great experience and look forward to serving you again!

Adam Moseley

I appreciated straight-forward honesty. They did what they said they were going to do. They were on-time, and completed the work in a timely and clean manner. Thank you Bug Tech for doing what you advertise!!!

Response from the owner:Adam, we appreciate your feedback and are glad to hear about your positive experience with our services. Thank you for sharing your experience, and we're grateful for the opportunity to assist you efficiently and honestly.

Rae Tomasini

They handled my HVAC cleaning needs for a rental property and I've used them in the past for my homestead! Hunter and Ruben were professional, informative, funny and great to spend time with! I look forward to doing more business with carpetech!

Response from the owner:Thank you, Rae, for your wonderful feedback! We're glad to hear that Hunter and Ruben made your experience enjoyable, and we appreciate your continued support. Looking forward to working with you again!

Eda Harman

So nice to have a pic sent of my tech previous to their arrival and the ability to track them along the way to my house. They were so nice, punctual and thorough. Highly recommend!

Response from the owner:Thank you, Eda! We're glad you appreciated the tracking and photo of your tech, and it's wonderful to hear they made a positive impression. Your recommendation means a lot to us!

Jan Harris

We love Carpet Tech! They are always on time,fast and friendly. We always recommend them to our friends. We wouldn’t use anyone else!!

Response from the owner:Thank you, Jan! We truly appreciate your kind words and are delighted to hear that you love Carpet Tech and recommend us to your friends. Your support means a lot to us!

Brandon King

We have used them multiple times and always awesome. You would be surprised at some of the stuff they are able to get out of your carpet.

Response from the owner:Thank you, Brandon, for your great feedback! We're glad to hear that you've had awesome experiences with us and appreciate your trust in our service.

Beverly Reed

Please allow me to sincerely compliment the young men who showed up to clean our carpets today... CONNOR and GARRETT came in with a smile, and then left with a smile after doing an incredible job of cleaning our decades-old carpet so efficiently. They were pleasant and personable and polite.
This is the third or fourth time ever that we have called on Carpet Tech. We will always be happy to recommend your company to anyone in need of the services you provide!
GOD BLESS YOU ALL!

Response from the owner:Thank you, Beverly, for your wonderful feedback! We're so glad Connor and Garrett provided you with exceptional service and that you continue to trust us with your carpet cleaning needs. We truly appreciate your recommendation and support!

Robert

Trevor and Holden arrived early and cleaned our carpet in great time . It looks great and they were polite and efficient! We have been impressed with all of Carpet Tech's employees!

Response from the owner:Thank you, Robert! We're glad you had a great experience with Trevor and Holden, and we truly appreciate your kind words about our team at Carpet Tech.

Tina Perez

Both technicians were very friendly. They were able to come early. Michael did a thorough inspection of what I wanted before starting. The guys worked efficiently and effectively. They worked hard!! (We have 2 big indoor dogs; so they removed lots of hair!) They did an excellent job. My carpet is old; but it looks good as new now. Plus the house smells sooo good!! Definitely worth the money paid!! Thank you!!

Response from the owner:Thank you, Tina! We appreciate your kind words and are glad to hear that Michael and the team provided a thorough and efficient service, especially with your two big dogs in mind. It's wonderful to know your carpet looks like new and your home smells great!

michael Graves

The two technicians showed up on time scheduled were extremely professional. They did an excellent job and explained everything they did and what follow-up I needed to do. This was the second time I have use Carpet Tech.

Response from the owner:Thank you, Michael, for your kind words and for choosing Carpet Tech again; we're glad our technicians could provide you with excellent service and clear explanations.

allisa hill

Fast and the floor looks amazing 🤩

Response from the owner:Thank you, Allisa! We're so glad you love the fast service and the amazing floor—it means a lot to us!

Stephanie Yates

Repeat customer cause every time they just do an amazing job. Our kids are crazy mess makers and they were able to take what looked like a war zone into a space that Mr. Clean would be proud of. We had our couches cleaned this time around too and it was amazing. Great work every time 🙏🏻❤️

Response from the owner:Thank you!!! We're so glad to hear that our team consistently transforms your space and that your couches look amazing too. We appreciate your loyalty and support!

Sydney Taylor-Ballard

Both of our techs were great! They interacted with my dogs and didn't mind them being nosy while they worked (my dogs definitely thought they were here for their entertainment). They worked quickly and efficiently and were super nice. Highly recommend them!

Response from the owner:Thank you, Sydney, for your wonderful feedback! We're glad to hear that both techs made your dogs feel entertained while providing great service. We appreciate your recommendation!

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The CT Experience is serving others with passion. It’s about exceeding expectations and delighting customers with personal care and extreme quality. More than who we are or what we do, the CT Experience is how our customers feel about working with Carpet Tech.

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Serving residential and commercial customers in and around these areas: Lubbock, Amarillo, Midland/Odessa, San Angelo, Clovis, NM, and Frisco/Allen/McKinney/Prosper.

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