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Excellent

Carpet Tech of Lubbock, TX

Based on 622 reviews

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Jorge Quirino

Great service and outstanding quality work!

Shanna St.Clair

Carpet Tech is our go-to for all Carpet Cleaning. They are always professional, reliable, and they provide the best care and customer service!

R. Joel Farrell

Great service. Courteous, professional, and efficient.

Amy Trevino

They worked efficiently to get the equipment setup to clean, cleaned the air ducts/vents thoroughly and did a full inspection during and after to make sure everything was clean, even vacuumed after they finished. They were very professional and did an outstanding job! I was highly impressed and will highly recommend them to anyone.

Diana Witherspoon

Carpet Tech did an amazing job! The technicians were so polite and professional. I will definitely use them again.

Response from the owner:Thank you! We're so glad to hear you had a great experience with our polite and professional technicians. We look forward to serving you again!

Dan hatch

Very courteous and prompt

Response from the owner:Thank you, Dan, for your kind words about our service; we truly appreciate your feedback!

A Delgado

We needed emergency same day service and Carpet Tech responded in literally under 15 minutes. They were fair, professional and very reasonably priced. The Techs explained the procedure in detail and were very meticulous with cleaning our carpets. They came through at a time when we most needed it. We highly recommend Carpet Tech!

Response from the owner:Thank you for your kind words! We're glad our team could respond quickly and provide the meticulous service you needed. Your recommendation means a lot to us!

James Rice

Nice and professional

Response from the owner:Thank you, James, for your kind words; we appreciate your support and are glad you had a positive experience!

Bart Wofford

I had Carpet Tech come out and give us an estimate for carpet, cleaning and Saltillo tile cleaning. We decided to move ahead with the cleanings. Got them scheduled easily. But before I had even called them to schedule, flowers were delivered to our house from Carpet Tech. A great touch. I’ll do another review after our carpet is cleaned and our tile is stripped and resealed.
Update: The guys arrived when they said they would be here and did a brilliant job, cleaning our carpet and cleaning and resealing our Saltillo tile. We couldn’t be happier with the job they did. They were very nice, very professional and really got to work quickly. The end result looks awesome. Our tile shines like it never has. Our carpet smell fresh and look beautiful. I 100% recommend Carpet Tech and will only use them in the future.

Response from the owner:Thank you, Bart, for sharing your experience and for your kind words about the flowers; we're glad you appreciated that touch. We look forward to your next review after the cleaning!

Teresa Wilkinson

I had a toilet leaking water that caused some flooding in my bathroom, bedroom, and closet. I got someone to come out almost immediately and take care of all the water. Thank you for the prompt service! Trevor and his colleague were very friendly and professional.

Response from the owner:Thank you, Teresa, for your kind words! We're glad Trevor and his colleague could assist you promptly and provide friendly service during a stressful time.

Elvis Wright

Called would be a little late. Arrived at agreed time. Cleaned all carpet and large living room rug, sprayed anti stain on everything. Friendly employees, reasonable price. Five stars.

Response from the owner:We're delighted to hear that you had a positive experience with us, Elvis! Thank you for sharing your feedback.

Katharine Moore

The young men were super polite and respectful. I needed the dryer duct cleaned of all the lint that had accumulated over the years. They did a great job and even found that allusive missing sock! 🧦

Response from the owner:Thank you, Katharine, for your kind words! We're glad the team was polite and respectful while cleaning your dryer duct and even found that missing sock. Your satisfaction means a lot to us!

carla gotgame

My brother called Carpet Tech at 745am to do a deep cleaning on some fresh pet stains - these guys Isaiah and his partner Chase (sry if I got it wrong - short term memory lol) came out within 30 minutes and IDK what magic potion is in their tank but They did NOT waste time and cleaned it Like a BOSS! 💯 Satisfied❣️

Response from the owner:Thank you, Carla! We're delighted to hear our team was able to provide you with such quick and effective service. Your satisfaction means the world to us!

Tony Gonzalez

The Technicians were VERY professional, kind and they did an AMAZING job! We are very satisfied and will highly recommend Carpet Tech to all my family and friends!!! You guys have made a customer for life!!!

Response from the owner:Thank you, Tony, for your wonderful feedback! We're so glad to hear that our technicians made a lasting impression and that you’re satisfied with their work. We appreciate your recommendations and look forward to serving you again in the future!

Donna Chandler

I have used carpet tech for years. The technicians were friendly, accommodating and efficient as usual. I wouldn't hesitate to recommend to anyone.

Response from the owner:Thank you for your kind words and for being a loyal customer; we're glad to hear our team has consistently provided you with friendly and efficient service!

ShaRae Madewell

Excellent job!

Response from the owner:Thank you, Sharae! We appreciate your kind words and are glad you had a great experience.

Patty Jones

Carpet Tech was very professional and even discussed options that would give good quality with a lesser price. Very impressed about that.

Response from the owner:Thank you, Patty! We appreciate your review and are glad to hear that you were impressed with our professionalism and cost-saving options.

Awkward Bean

If i could do higher than 5 i would!!! Trevor and his assistant did absolutely fantastic, this couch has been a problem for so long and now it's not!!! Thank yall so so much!

Response from the owner:Thank you, Awkward! We're so glad to hear Trevor and his assistant were able to help with your couch, and we appreciate your kind words!

Alisha Owen

Christian and Henry were very professional and courteous. They were efficient and did a great job cleaning both carpet and couches.

Response from the owner:Thank you, Alisha, for your kind words about Christian and Henry; we're glad to hear they provided professional and efficient service in cleaning your carpet and couches!

Liam Archer

Everything was great until they left and I noticed they had left piles of someone else’s hair in my driveway along with a pile of dust. I do live out in the country but still there was a dumpster less then 5 feet away… really disgusting.

Response from the owner:Thank you, Liam, for sharing your feedback. We are addressing this with the technicians involved so that this does not happen again. We apologise. This is not acceptable business practice for us.

Sara Kunkel

Fantastic! Polite, friendly and knowledgeable! They got the job done!! Thank you!

Response from the owner:Thank you, Sara! We appreciate your kind words about our team's politeness and knowledge, and we're glad the job was done to your satisfaction!

Sharon Campbell

Carpet Tech is a great choice for carpet cleaning. They have always been very professional and always on time. Braedon and his team gave us an estimate, did a great job today and were easy to work with. Carpet Tech's pricing was very competitive and we always look forward to having our carpets cleaned by them.

Response from the owner:Thank you, Sharon, for your wonderful feedback! We're glad to hear that Braedon and the team made your experience pleasant and that you find our pricing competitive. We appreciate your trust in us and look forward to cleaning your carpets again soon!

Brandi Cook

The gentlemen that came to the house were wonderful and easy to work with! The answered all questions and did a wonderful job!

Response from the owner:Thank you, Brandi! We appreciate your kind words and are glad to hear the gentlemen were helpful and did a great job.

Destiny Zuniga

Quick response. Very friendly and professional. Outstanding work and good price!

Response from the owner:Thank you, Destiny! We're glad you appreciated our quick response and friendly service; your satisfaction means a lot to us.

Randy Contreras

The technicians were great showed me what the carpet was looking like and explained the cleaning process. I would highly recommend Carpet Tech to anyone who needs carpet cleaned!

Response from the owner:Thank you, Randy, for your kind words and recommendation; we're glad the technicians could provide you with a great experience and explain the process!

Brenda Boles

Professional technicians and arrive on time. Carpet Tech does a great job!

Response from the owner:Thank you, Brenda! We appreciate your kind words about our professional technicians and timely service. Your satisfaction means a lot to us!

Robin Nixon

I have used Carpet Tech for years! The technicians are efficient and mannerly!

Response from the owner:Thank you, Robin, for your loyalty and kind words about our efficient and mannerly technicians—we truly appreciate your support!

Laurie Bandy

We have had an excellent experience with Carpet Tech. We had a leak. They came out and handled all the mitigation and made the process. Very smooth. Dakota and Chad were two of the reps that came out and they were so polite and so professional and did an excellent job

Response from the owner:Thank you, Laurie, for your kind words! We're glad to hear that Dakota and Chad provided you with professional service and made the process smooth for you. Your satisfaction means a lot to us!

Cal Kidwell

We had all of our carpets and area rugs cleaned by Carpet Tech today and as usual we are pleased with the results. Their technician, Connor Little was extremely professional and courteous, a great asset to the Carpet Tech team.

Response from the owner:Thank you, Cal, for your wonderful review! We're glad to hear you're pleased with the results and appreciate your kind words about Connor's professionalism.

Cody Needham

Great customer service, Great service, and Great prices

Response from the owner:Thank you, Cody! We're so glad you enjoyed our customer service and prices; your support means a lot to us!

Sandi Sims

Very professional. Answered the questions that I had and even offered further explanations to the questions I asked. Will definitely use them again. Thanks Carpet Tech.

Response from the owner:Thank you, Sandi, for your kind words and for recognizing our team's efforts; we're glad we could assist you and look forward to serving you again!

carol beesinger

My name is Jennifer, I give Carpet Tech a 10 stars to Colby & Hunter Technicians that did a awesome job cleaning our air ducts for "It Matters" ! I also give the 3 wonderful women that came out to clean my moms house a 10 stars they did a awesome job also. Carpet Tech is a wonderful company, I recommend them to anyone. Thank you Guys for all the wonderful Services you provided especially for my mom, this is from the bottom of our hearts we can't say Thank you enough and we very much appreciate what you have done for us!

Response from the owner:Thank you for your kind words, Carol; it's wonderful to hear that you had such a positive experience with Colby, Hunter, and the team, and we truly appreciate your recommendation!

Rosalind Brown

Guys we’re on time and the moment they got here, they started working and were non-stop until the job was done.

Response from the owner:Thank you, Rosalind, for your kind words; it's great to hear that the team was prompt and worked diligently to complete the job!

DeAnn Drake

The technicians were very pleasant, professional and efficient. Carpet Tech staff have always been the best! And their work is excellent.

Response from the owner:Thank you, Deann! We're so glad to hear that you found our technicians pleasant, professional, and efficient—your kind words about our staff and their work mean a lot to us!

Louise Boman

Chad and Brad were very professional, polite, and informative when I had any questions. The carpet and the upholstered chair that were cleaned came out looking great. I was very pleased and will use Carpet Tech again in the future.

Response from the owner:Thank you, Louise! We're glad to hear that Chad and Brad provided you with excellent service and that your carpet and chair turned out great. We appreciate your support and look forward to serving you again!

Josephine Cruz

The technicians were courteous and very informative, and our carpets came out amazing; therefore, since we had an amazing experience and received good results, we will certainly be using your company again.

Response from the owner:Thank you, Josephine, for your kind words about our courteous technicians and the amazing results on your carpets; we look forward to serving you again!

Jorge Hirmas

Need a couch and arm chair refreshed and cleaned - added living area carpet as well. Excellent job at leaving the units cleand and fresh. The carpet was spotless. Great setup and clean-up as well. Highly recommended. People are very friendly as well. Nice experience.

Response from the owner:Thank you, Jorge! We're so glad to hear you had a nice experience and that our team did a great job refreshing your couch, armchair, and carpet. Your recommendation means a lot to us!

Lashay Pritchard

Everyone I have worked with from Carpet Tech has been extremely helpful and authentic. I appreciate the dedication and hard work to get to the root of my air duct issues. 10000% recommend Carpet Tech!!! Keep up the amazing work!!

Response from the owner:Thank you, Lashay! We're so glad to hear that you found our team helpful and dedicated in addressing your air duct issues. Your recommendation means a lot to us, and we'll keep up the hard work!

Debbie Ruedo

Pet odor in stains. Technician Explain what needed to be done. Was very professional efficient. Carpet looks like you. Pet odor gone very pleased.

Response from the owner:Thank you, Debbie, for your kind words! We're glad to hear our technician provided professional service and that your carpet looks great and the pet odor is gone. Your satisfaction means a lot to us!

Jennifer Souter

Great experience with Carpet Tech. I reached out on Wednesday and had an appointment on Friday. Dakota and his team were fantastic and they did a great job on our sectional sofa and rug. Very professional and polite. This is the second time we have used the company and I have been pleased each time. Highly recommended.

Response from the owner:Thank you, Jennifer! We’re so glad to hear about your positive experiences with Dakota and the team; your recommendation means a lot to us!

Kennedy gonzalez

Dayton and his team were extremely helpful and gave a lot of feedback on how to get my carpets back to their original condition. I have three cats and they’ve left some strong smells stuck in the carpet, this team did great work and gave me advice for the future on how to further improve the smell. They’re very attentive and left my apartment smelling and looking amazing!

Response from the owner:Thank you, Kennedy, for your kind words! We're glad Dayton and the team could help restore your carpets and provide you with useful tips for the future. It's wonderful to hear that your apartment is now smelling and looking amazing!

Kyler Lee

They did the job very quickly and it was well done. They even gave us a cheaper price due to how quickly they were able to finish the job. Would fully recommend them in the future.

Response from the owner:Thank you, Kyler, for your kind words! We're glad you were pleased with the speed and quality of our work, and we appreciate your recommendation.

Jackie Wheeler

Thanks Chad and Michael! Beautiful job and quick too!

Response from the owner:Thank you, Jackie! We appreciate your kind words and will pass on your compliments to Chad and Michael for their fantastic work.

Penny Pride

I am able to breath now! The young men that came out were extremely kind, professional and efficient. Thank you for the wonderful service.

Response from the owner:Thank you, Penny! We're so glad to hear that our team provided you with kind and efficient service, and we appreciate your feedback.

Why
Choose Us

The CT Experience is serving others with passion. It’s about exceeding expectations and delighting customers with personal care and extreme quality. More than who we are or what we do, the CT Experience is how our customers feel about working with Carpet Tech.

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Serving residential and commercial customers in and around these areas: Lubbock, Amarillo, Midland/Odessa, San Angelo, Clovis, NM, and Frisco/Allen/McKinney/Prosper.

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